CUSTOMER CARE

We've recently upgraded our shopping cart platform. If you are a past customer, you may need to create a new account. Click here to do so. If you have any questions or need help ordering, please contact us at customerservice (at) 80spurple.com.

Order Status:

You can always check the status of your order by clicking on My Account in the navigation bar. We will be happy to make any changes to your order if you contact us before it has been processed.

80's Purple accepts the following forms of payment:
Visa
Mastercard
American Express
Discover
*A 8% sales tax is only applicable to merchandise shipped to a California address.

Domestic orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are shipped the same day. Orders placed after 12:00 pm EST or holidays are shipped the next business day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays). International orders are usually shipped the next business day.

 

United States

Standard	1-5 business days	$5.95
Free Standard	1-5 business days	Orders of $150 or more
Express Mail	1-2 business day(s)

In-Store Pickup

We offer In-Store Pickup as an option for our local customers. Select In-Store Pickup at Checkout and your items will be available for pickup at our Huntington Beach Office. Bring a copy of your order, the credit card used for purchase and a photo ID to the store to pick up your order. Orders will be held for 7 days.

 

 

USPS First-Class Mail (no tracking)	7-14 business days	$15.00
USPS Priority Mail	6-10 business days	$25.00
Upgrade to Priority Mail	6-10 business days	$10 on Orders of $250 or more
USPS Express Mail	3-5 business days	$40.00
Upgrade to Express Mail	3-5 business days	$15 on Orders of $250 or more

Notice

USPS First Class Mail does not provide tracking information and is uninsured. If you would like to be able to track the progress of your shipment, please select either the Priority or Express Mail option. Regardless of the service you choose, you may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

 

80's Purple Online Gift Cards can be purchased and emailed to your friends and family. These are available in varying amounts and can be found by clicking here. Online Gift Cards are only redeemable online.

To use your 80's Purple Gift Card/Credit you must be logged in to your account. Enter your code into the "Gift Card" section found on the left hand side of the screen. Once you enter your code the Gift Card amount will be applied to your account as Merchandise Credit, available for you to use on any following transactions. During your next checkout process you will be asked if you would like to apply your Merchandise Credit to your order.

 

Holiday Returns

We are happy to extend our return policy through January 15th, 2013 on items purchased between Thanksgiving and Christmas. If you are returning a gift, it may be returned for an online merchandise credit.

Returns

If for any reason you are not happy with your purchase, you may return the items postmarked within 15 calendar days of receipt for an online merchandise credit or refund less the shipping charges. Please return items in original condition (unworn, unwashed, unaltered) with the tags attached. Bathing suits and underwear are final sale and are not eligible for return or exchange. Shoes should be returned with the original shoe box, free of damage and postal labels. Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.

Domestic Returns

Orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service.

Make sure to include your invoice or returns form when mailing your return to the address below:

80's Purple?
Returns Department
7711 Woodwind Dr.
Huntington Beach, CA 92647 (USA)

Local Returns

As an added convenience to our local customers, we will be happy to issue an exchange or store credit for your online purchase at the HB warehouse. Any exchange or store credit will be given in compliance with our current in-store return policy, which requires a receipt for the original price paid within 15 days of date of purchase for any non-sale items returned in their original condition.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.

 

If you are interested in joining the 80's Purple affiliate program please email [email protected]

Your credit card information and personal information is safe. Protecting your information is our highest priority. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.

We are committed to protecting your privacy. We do not sell or rent the information you provide us to anyone.

Please feel free to contact us with any questions.

Email: [email protected]

Phone: 714.375.5425

Customer Service Hours (Pacific Standard Time)
Mon. – Fri 10 am - 6 pm